Just about to say
'I do'?

We’d love to hear more about your upcoming special day.

Becoming a bride is possibly one of the biggest days of your life. Which is why looking good – and feeling good from the inside out – is essential. Don’t know where to start? Creating your custom made dream wedding dress doesn’t have to be overwhelming. Get in touch with us and we’ll take care of you every step of the way.

    We offer a FREE phone consultation and $75 for the initial one-on-one consultation. However, this fee is deductible if you decide to order a dress from us.

    Em Bridal Boutique is APPOINTMENT ONLY

    • Monday & Tuesday: CLOSED
    • Wednesday: 10:30AM – 6 :00 PM
    • Thursday: 10:30 AM – 6:00PM
    • Friday: 10:30 AM – 6:00PM
    • Saturday: 10:00 AM – 5:00 PM
    • Sunday: 10:00 AM – 5:00 PM

    Our beautiful boutique is located: 

    Shop 3/89-97 New Canterbury Rd Petersham NSW 2049

    Frequently Asked Questions

    Rental Process

    Step 1: CHOOSE YOUR DRESS

    You can browse our online site, which has a huge range of rental dresses then come and visit our store and pick a dress for a fraction of the retail price!

    If you have any questions about sizing, please contact us via our LIVE CHAT during business hours.

    Step 2: ORDER OR PICK UP

    We want our brides to all have the opportunity to try on their favorite #emdress which has swept them off their feet. Hence, we suggest locking in your appointment as soon as possible.

    All bookings are made via our Rental Enquiry on this page.

    Once an online booking is submitted, one of our team will contact you to confirm your appointment.

    Step 3: RETURN YOUR DRESS

    After your event, simply return the dress to us by dropping it off at our Sydney boutique, located in Canley Vale, NSW 2166. No need for dry cleaning, we do all that for you!

    It’s JUST that simple!

    Oh, by the way,

    • Fitting consultations and appointment are essential and cost $50 which is redeemable at rental of a dress.
    • Hiring cost includes dry-cleaning AND alterations (if needed)
    • Hiring period is 05 days only. Late returns attract a late fee of 10% of the hire price per day that the return is late, after the last day of booking
    • There’s a bond security required when pick-up which is refundable when the dress has been returned
    • Please make allowance in your budget for these alterations:
      • Tough stains that required special cleaning/washing
      • Tears/scratches that required alterations/replacement
        Big damage or dress missing will cause the bond is non-refundable
        (Customers agree not to attempt to clean the dress, if the customer attempts to clean the dress and it results in permanent damage, additional costs may incur.)

    Purchase Process

    STEP 1: CHOOSE & CUSTOMISE YOUR DRESS
    When you have chosen your dream dress, on your dress’ page, click ‘Add to cart’. The page will ask you to select your general size AND your chosen colour (in some cases) as well as all your other desirable detailing. Don’t worry too much about sizing and cupping, as we’ll confirm the details according to our size chart using your measurements in the next step.

    STEP 2: CONFIRMING YOUR ORDER
    Once we have received your order, we’ll match you to the generic sizing of our size chart and we’ll send you an email discussing all your special requests.

    STEP 3: FREE SHIPPING IS ON US!
    Em Bridal Boutique offers COMPLIMENTARY delivery on all our dresses within Australia. Please note that production time can take up to 03 months. Please contact us if you wish to order in shorter time frame. Rush orders can incur a $250 fee.

    STEP 4: WEAR YOUR LOVE!
    Once you’ve received your dress, alterations/tweaks can sometime be expected for that perfect fit. Contact us how we can help for your stress-free journey with your #emdress.

    How To Measure

    To properly measure your dress size, you may want to wear form-fitted clothes and have your hair up.

    Caring for your precious gown

    You finally said YES… to the perfect dress, one of the most special garments you’ll ever wear – the one you will say “I do” in.

    And it’s everything you have ever dreamt of – an exquisite gown with layers and layers of delicate fabrics and exotic trims all wrapped up in one stunning timeless style that flatters your figure.

    Let’s take a few minutes to read through our ‘Care & Clean Guide’ to find out all the tips and tricks to making sure your beautiful dress lasts forever.

    • HANG your gown as high as possible when you get home, perhaps a doorframe. Leave in the bag to prevent dust or bugs from landing on your gown.
    • AVOID storing your bridal gown in the attic or basement where there are extreme changes in temperature or humidity as this may discolour your gown.
    • STEAM your gown ONLY if your gown needs it! If you can’t access to a clothing steamer, you can also use an iron with care. Please be sure to use a white, flat sheet as a pressing cloth between the clean sole plate of your iron and your gown. A low heat setting with no steam for chiffon and laces. Medium heat for satin and stretch fabrics. Higher heat may be used on cotton and linen, but must be done quickly & with the pressing cloth.
    • DRY CLEAN ONLY because your dress is so precious. On the big day, you will probably encounter many occurrences of drink spills, food, makeup or dirt (especially along the hem line). The best advice is to take it to a dry cleaner as soon after the Wedding Day as possible. This will enable the dry cleaner to treat such stains without further delay.

    Delivery Information

    We know that you cannot wait to get your hands on your beautiful wedding dress and we are just as excited for you to get your gown.

    Below is the quickest and best delivery estimation for your region.

    Shipping within New South Wales usually takes 05 business days from the dispatch day.

    Shipping to other states of Australia usually takes up to 10 business days from the dispatch day.

    Please note, em Bridal Boutique is not responsible for any delays caused by Australia Post.

    If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, we are not held liable in the event the parcel goes missing. Further, em Bridal Boutique will not be able to refund or remake or resend the item(s). We appreciate your understanding.

    Return & Refund Policy

    We understand the importance of your big day and we want our brides to be 100% stress-free when ordering a gown from us.

    We guarantee all of our dresses will arrive exactly as they are describe on our website. Therefore, we don’t offer refunds on just simply change of heart or wrong choice of sizes or colours.

    When sending in your measurements, please ensure all the numbers are accurate; we are not responsible if you gave us incorrect measurements. If you plan to lose weight, we suggest you order a style that has a laced up back so even if you lose some weight you can tighten the dress by pulling the straps. If you prefer a zipper back you can alter the dress locally if you end up losing some weight as all of our dresses can be easily altered.

    If on a rare occasion that you believe our products might be faulty or there is a misrepresentation of the product, you can return the item(s) back to us so we can examine and provide you the best solution. Please note: Customers are responsible for their postage fee when returning a product.